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If you resist your
own planned changes, what do you think happens when someone else comes and gives you a
change? Resistance arises and may be more intense. We may often resist because we did not
know that change was coming. Often someone has given us the solution to a problem we did
not know we had. We are resistant because we do not know why the change is needed. What
has occurred is that the change leader is at the implementation stage and we do not even
have any idea that, "Something’s Up?" We need to be brought up to speed and
we need to have the freedom to ask for necessary information. The leader of the change
must be open to such a challenge. Once we understand the reasons for change then we may be
more cooperative and supportive. Resistance may arise even when you understand the reasons for change. What happens is that when the change is presented you immediately see several good reasons why it will not work as planned. The fundamental problem is that you were not included in the planning of the change process and those who did plan it do not see it from your unique perspective. Upper management may have created the plan with limited input from frontline staff. As a frontline staff person who is intimately familiar with daily operations you spot major obstacles to be overcome. You resist the change because you know that it will not work over the long run. For the change to work you must be able to voice your concerns so that adjustments can be made and the change process improved. |
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