Personal
Change
"What is it?"
Step Two of the cycle of change is that of clear
recognition and clarification of the situation. With the example of a suspected pregnancy
a pregnancy test is obtained.
The results unmistakably indicate yes or no. With the
answer in hand you now may be able to look back and say, "I should have known."
With hindsight the early warning signs are obvious.
When the answer is yes you face either a problem or an
opportunity. You get to choose your point of view. No matter how you view it, the
next step in the change cycle is to decide what to do. |
Work
Change
"What is it?"
With enough information from early trend indicators you are
able to formulate a statement of the situation.
Healthcare has recently had to redefine its situation.
"Service delivery must be streamlined so that it is
more efficient and cost effective while maintaining highest quality service."
This statement of the problem allows you to begin
preparation for managed care’s arrival.
You must now plan what to do. |
